24/7 Support
FAQs
Is copper safe to drink from every day?
Yes. Copper has been used for drinking water storage for 5,000+ years. Our bottles release approximately 0.4mg/L of copper - well below the EPA's safe limit of 1.3mg/L. Fill at night (6-8 hours), drink in the morning. Don't leave water longer than 12 hours.
Why does the water taste slightly different?
That subtle mineral taste means the copper ions are working. Most customers get used to it within a few days and actually start to prefer it. If the taste is strong, reduce the soaking time to 4-6 hours.
How do I know this is real copper and not fake like Amazon?
The Magnet Test: Real copper is non-magnetic. When your bottle arrives, grab any refrigerator magnet. If it sticks, it's fake (steel core). If it slides off, it's real copper. Every House of Pure Wellness bottle ships with SGS Lab Certification proving 99.9% purity. We also include our certificate - download it anytime.
How long does shipping take?
US orders: 5-10 business days (shipped from US warehouse). International: 2-4 weeks. Each bottle is hand-hammered by 5th generation artisans in India - good things take time. We'll send tracking updates at every step.
What if I don't like it?
No problem. Our 30-day guarantee means you can return it for a full refund, no
questions asked. Less than 1% of customers claim it - but it's there if you
need it.
Can I put lemon water or hot drinks in it?
NO. Acidic drinks (lemon, citrus, electrolytes) react with copper and can cause unsafe copper release. Plain, room-temperature or cool water only. Hot water is fine - just not boiling.
